The mission of MINHOMEDICA is to provide services for commercialization and distribution of equipment, medical devices and medicines for human use, among others for the health area. Assuming a commitment to continually improve the quality of its services, in order to assure quality and guaranteed products, supplying products and services to customers.
Minhomédica is a company that is in the market aware of its important mission: to make available to consumers and the general community in need safe and affordable medical products and equipment.
Thus, the performance of MINHOMEDICA is guided by the following vectors:
· PROMOTE SATISFACTION OF INTERESTED PARTIES
Meeting the needs and expectations of stakeholders, including customers;
Ensuring customer loyalty;
Providing excellent service and service;
Ensuring the confidentiality of the processed data.
· PROMOTE BALANCE BETWEEN SUSTAINABILITY OF MY MEDICAL AND QUALITY OF SERVICE
Ensuring economic stability;
Fulfilling the legal requirements associated with the activity;
Promoting systematic monitoring of your organizational performance.
· ENSURE THE ORGANIZATION'S CONTINUOUS IMPROVEMENT
Promoting an efficient internal organization with high levels of quality and rigor of services;
Focusing on the needs of its customers, enabling a fast and distinct response;
Monitoring compliance with established quality requirements.
· ENSURE THE APPROPRIATE TECHNICAL SKILLS OF HUMAN RESOURCES
Promoting the increase in the skills of employees necessary and appropriate to know-how;
Ensuring updating, accountability and continuous training of employees, boosting motivation and better performance.
· Cultivate an effective partnership relationship with all professionals,
Promoting a good working environment and professional relationship that encourages the involvement and qualified development of the parties, with a view to continuous improvement;
Tracking and monitoring their performance to achieve quality in service.